Service

Any Services For Your Convenience

We offer a range of services to support your needs, from providing spare equipment and parts, to installation, condition analysis, turnaround services and more.

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We are an Authorized Service Provider for Valmet

Our Workshop facility in Cikarang an has been recognized as an Accredited Service Provider Tier 2 by the Valmet Flow Control Business Line. This signifies our exemplary commitment and Collaborative Efforts to deliver the best service for our customers.

Spare Quipment and Parts

As the original equipment manufacturer, PT. Contromatic Prima Mandiri guarantees spare equipment and parts of the highest quality and latest design to meet original specifications with the correct materials. Original parts and PT. Contromatic Prima Mandiri maintenance procedures guarantee the same warranty as PT. Contromatic Prima Mandiri offers for new products.

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Installation, Start-up and Commissioning Services

Our project and engineering services are designed to offer fast and trouble-free installation, commissioning and plant start-up with on-time and on-budget project implementation. These services apply to the implementation of new equipment and systems, as well as modernization and upgrades.

Installed Base Analysis

The installed base analysis consists of visual inspection, actual product type verification with life-cycle status based on spare parts and replacement availability. PT. Contromatic Prima Mandiri experts also recommend long-term and immediate maintenance actions, and modernizations and upgrades to ensure that the products meet today’s process requirements.

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Condition Analysis

Condition analysis utilizes diagnostics, leakage testing, and visual inspection to pinpoint equipment needing proactive maintenance to avoid any unplanned breakdowns. With continuous monitoring, efficient process performance can be ensured.

Turnaround Services

With PT. Contromatic Prima Mandiri, you get expert support for turnaround planning to ensure the correct work scope with needed activities, materials, and resources for effective execution and a smooth start-up. Detailed planning ensures a safe and reliable process until the next planned turnaround.

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Training

Training is vital to ensure the operational skills of personnel from installation to operation and maintenance activities. PT. Contromatic Prima Mandiri’s professional training program is based on training modules but always tailored to the exact needs of your personnel.

Maintenance and Repair

When equipment requires maintenance, our valve service experts and certified smart product service experts will carry out high-quality repairs so that the equipment’s performance can be returned, to as close as possible, to new performance.

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Frequency Ask Questions (FAQ)

What services does Contromatic offer to support customer needs?

Contromatic offers a comprehensive range of services to meet customer requirements. These include providing spare equipment and parts, condition analysis, turnaround services, and more.

Why is Contromatic's Workshop facility in Cikarang significant?

Contromatic’s Workshop facility in Cikarang has been recognized as an Accredited Service Provider Tier 2 by the Valmet Flow Control Business Line. This acknowledgment underscores our exemplary commitment and collaborative efforts to deliver the best services to our customers as an Authorized Service Provider for Valmet.

What assurance is provided for spare equipment and parts from Contromatic?

As the original equipment manufacturer, PT. Contromatic Prima Mandiri guarantees spare equipment and parts of the highest quality and latest design, meeting original specifications with the correct materials. Original parts and Contromatic’s maintenance procedures ensure the same warranty as offered for new products.

How does Contromatic support installation, start-up, and commissioning services?

Contromatic’s project and engineering services are designed for fast and trouble-free installation, commissioning, and plant start-up. This applies to new equipment, system implementations, as well as modernization and upgrades, ensuring on-time and on-budget project implementation.

What is included in Contromatic's condition analysis service?

Contromatic’s condition analysis involves diagnostics, leakage testing, and visual inspection to identify equipment requiring proactive maintenance and prevent unplanned breakdowns. Experts recommend long-term and immediate maintenance actions, along with modernizations and upgrades to meet current process requirements.

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